MERCURE LONDON HEATHROW AIRPORT | Airport hotel in Hillingdon | From 59$/Night

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Key details

Hotel overview and key features

Shepiston Lane, Hayes, Gb, Hillingdon, United Kingdom, UB3 1LP

Mercure London Heathrow Airport, a 4-star hotel near airport, is located 3 miles from London Heathrow and 6.5 miles from Greenford. The Hotel Hoppa service provides convenient transport for late arrivals or early departures. Nearby attractions include Cranford Park (1 miles), Stockley Park (1 miles), and Minet Country Park (2.3 miles). The property offers easy access to central London and the M4 and M25 motorways.

Comfortable & Functional Rooms

Rooms at Mercure London Heathrow feature flat-screen TVs with satellite channels, en-suite Grohe baths or rain showers, and air conditioning. Interconnecting and family rooms are available, along with a ground-floor corridor of snug single rooms for business travelers. Complimentary toiletries, tea and coffee facilities, and laptop safes are standard.

Diverse Dining Choices

Borders Restaurant offers a contemporary menu with fresh, seasonal produce, including dishes like bangers and mash and chicken korma (£12-£15). Borders Bar serves local and international wines and beers at affordable prices. A breakfast buffet with hot and cold options is available from 6:30 AM, and 24-hour room service is provided.

Relaxation & Convenience

Guests can enjoy the fitness center or relax with a cocktail from the bar. The hotel features an on-site Costa Coffee shop and a snack bar for quick bites. Free WiFi is available throughout the property, along with an extensive lounge menu.

Business-Friendly Amenities

Mercure London Heathrow has seven dedicated meeting rooms, the largest accommodating 180 guests. A 24/7 Duty Manager is available to address issues or queries. Business travelers benefit from fax/photocopying services and a business center.

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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more

Queen Room extra Pull-out Bed

Max:

2 persons

165 sq. feet

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Superior Queen Room

Max:

2 persons

165 sq. feet

Bed options:

1 Double bed

Shower

Bathtub

room details

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Standard Queen Room

Max:

2 persons

165 sq. feet

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Prices and Availability

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Getting around

Transportation options available

City Centre

Hillingdon3000 ft

Airports

London Heathrow (LHR) 2.9 mi

London City (LCY) 23.7 mi

Train

South Ruislip 4.5 mi

Greenford 5.0 mi

Underground

Hatton Cross 2.0 mi

Facilities

Stay relaxed and refreshed just minutes from the airport

Free Wi-Fi

Parking

GBP 16 per day

Luggage storage

24-hour services

24-hour reception

24-hour room service

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Lift

Sports & Fitness

Exercise gym
Golf course

Guest Parking

Refrigerator

Services

24-hour room service

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities

Children

Game room

Room features

Air conditioning
Tea and coffee facilities
Ironing facilities

Bathroom

Hair dryer
Free toiletries

Self-catering

Refrigerator

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location info

Shepiston Lane, Hayes, Gb, Hillingdon, United Kingdom, UB3 1LP

Map view

Shepiston Lane, Hayes, Gb, Hillingdon, United Kingdom, UB3 1LP

City landmarks

Museum

London Motor Museum

4300 ft

Church

Harlington Baptist Church

3100 ft

Landmark

Christ Church

3400 ft

Landmark

Parish Church of St Peter and St Paul Harlington

3600 ft

Church

Church of St Peter and St Paul

3600 ft

Landmark

Cranford Park

1.3 mi

Landmark

Cranford Country Park

2.8 mi

Church

Church Of St Dunstan

3900 ft

Landmark

Former Heston Aerodrome hangar

1.5 mi

Landmark

Cranford Park Bridge

4400 ft

Landmark

Church of St Anselm

4700 ft

Church

The Parish Church of St. Anselm

4600 ft

Bridge

Anchor Bridge

4700 ft

Landmark

Hayes Central Mosque

1.2 mi

Landmark

Minet Country Park

1.5 mi

Landmark

The Photographic Angle

5000 ft

Landmark

Lake Farm Country Park

1.4 mi

Landmark

Airport Bowl

5200 ft

Church

holy angels church cranford

1.2 mi

Landmark

Stockley Park

1.3 mi

Landmark

Immaculate Heart of Mary

1.0 mi

Landmark

Barra Hall Park

1.6 mi

Landmark

Virtual Aviation

1.1 mi

Landmark

Principal Triangulation of Great Britain

1.3 mi

Landmark

Church Court

1.2 mi

Landmark

Kettering Vintage Steam Rally

1.2 mi

Landmark

Church of Our Lady and St Christopher

1.2 mi

Landmark

Stockley Park Golf Club

1.6 mi

Event hall

Riverside Venue

1.9 mi

Nearby

Harlington New Church Hall

1900 ft

Restaurants

The White Hart

2700 ft

158 High Street

Guest scores and detailed hotel feedback

Past guest experiences and opinions

3.5/5 based on 1314 reviews

#11 of 14 hotels in Hayes based on Tripadvisor

David

United Kingdom, April 2024

6.0/10

The hotel was situated in the old part, and the rooms were cramped and needed updating with poor decoration. It was challenging to find space for luggage, and the layout was inconvenient. Service was good overall, and staff were warm and friendly. The location had its ups and downs, with a slow flow of refugees and challenges in accessibility. The dining experience fell short with overpriced and average-quality options. The hotel lacked modern facilities and was in need of upgrades.

Rooms

5.0

The rooms were cramped and in need of updating with poor decoration.

Service

7.0

The service was functional with friendly staff.

Location

5.0

The location had its challenges with slow refugee traffic and airport accessibility.

Dining

5.0

The dining experience was below par with overpriced and mediocre food choices.

Facilities

5.0

The hotel lacked modern facilities and needed upgrades.

Bill

United States, March 2024

7.0/10

My stay at the hotel was a bit of a mixed bag. The location was ideal for my needs, being close to Heathrow airport, but I found the room uncomfortably hot even with the air conditioning running at full blast. The service was polite but lacking in some areas. The dining experience was tasty but disrupted by early morning room cleaning requests.

Rooms

6.0

The room felt like a makeshift family room lacking a desk, and it got very hot despite the air conditioning.

Service

7.0

The staff were courteous but could do with being more attentive to guests' needs.

Location

9.0

The proximity to Heathrow airport was convenient, especially with the option of a hotel bus service. Great for overnight stays before early morning flights.

Dining

7.0

The food was tasty, but being repeatedly woken up for early room cleaning was disruptive to my stay.

Facilities

6.0

The hotel offered basic amenities suitable for short stays before early flights, but nothing exceptional.

Bill

United Kingdom, February 2024

8.0/10

I arrived way before check-in time and was pleasantly surprised to be given a room within an hour of arrival. The location was excellent, just a 10-minute drive from Heathrow and well-served by shuttle service. The staff were very pleasant and helpful, even providing me with takeaway menus after a long day out. The dining options were quite basic but worth the £10 paid. The rooms were of excellent quality and comfort, although there was an annoying flashing green light on the thermostat. Overall, a convenient stay with good value for money.

Rooms

8.0

The rooms were clean and of excellent quality, offering adequate comfort. The only downside was the annoying flashing green light on the room thermostat.

Service

9.0

The staff were very pleasant and helpful, going out of their way to accommodate us, even when they were busy with a group checking in. They provided great service overall.

Location

9.0

The location was excellent for my convention needs, and being super close to the airport was a major convenience. It's 10 minutes from Heathrow with no plane noise in sight.

Dining

7.0

The dining experience was simple but worth the £10 paid for sandwiches. It could have offered more variety, but it served its purpose.

Facilities

7.0

The hotel facilities were adequate and served their purpose during my stay. Nothing extraordinary but met my needs.

convenient

flashing light

Bobby

United Kingdom, January 2024

6.6/10

I found the hotel to be conveniently close to the airport with everything needed for a comfortable stay. The rooms were spacious and could use more lighting near the window side, but still great for organizing luggage. The service was efficient, though a bit abrupt at check-in. The dining could use some improvement, especially with the beverages. Overall, a decent stay for the price paid.

Rooms

7.0

The rooms are quite large, with enough room to spread out and do a bit of reorganizing of suitcases.

Service

6.0

The service was efficient, though a bit abrupt at check-in.

Location

8.0

The hotel's location is very close to the airport and convenient for travelers.

Dining

5.0

The dining experience lacked quality, especially with the beverages.

Facilities

7.0

The hotel has standard facilities suitable for a short stay.

Graham

United Kingdom, January 2024

6.4/10

The hotel had a great location, close to the airport and local amenities. However, the rooms were a bit dated and small, needing some refurbishment. The service was a mix of friendly and unfriendly encounters. The dining experience was decent but had its flaws. Overall, a convenient stopover option.

Rooms

6.0

The rooms seemed like they had not been used for a while and needed a dusting. They were small and somewhat outdated.

Service

5.0

The service was a mix - some staff were helpful and upgraded my room, while others were rude and unhelpful.

Location

8.0

The hotel was conveniently located near the airport and within walking distance of local shops and eateries.

Dining

7.0

The dining experience was a bit disorganized, needing reminders for basic items but had a decent variety of food.

Facilities

6.0

The hotel offered basic facilities, nothing exceptional but sufficient for a short stay.

Tom

United Kingdom, January 2024

7.0/10

I had a fantastic stay at this hotel. The room was surprisingly spacious and had convenient amenities like a mini fridge and kettle. The service was a bit lacking, with staff appearing indifferent, but the price and breakfast made up for it. The location was perfect for my needs, although I didn't feel completely safe. The dining experience left much to be desired, but overall, it was a decent stay.

Rooms

8.0

The room was roomy and well-equipped with a mini fridge and kettle, ideal for two people.

Service

6.0

The staff seemed disinterested and lacked hospitality, but the price and breakfast were satisfactory.

Location

7.0

The location was spot on for my requirements, although I felt a bit uneasy at times.

Dining

5.0

The dining experience was subpar, with cold and unappealing food, but as I didn't have breakfast, I can't judge it fully.

Facilities

The facilities were adequate for a comfortable stay.

Paul

United Kingdom, December 2023

6.4/10

My stay at the hotel had its ups and downs. The rooms were clean and adequate, although the shower leaked and flooded the floor each time I used it. The service was a mix of unhelpful when it came to booking a taxi and overseeing a party, but they were helpful in assisting with travel options. The location was good for my needs, with convenient transport connections. The dining experience left much to be desired with overpriced and average quality food. Overall, it was an average experience with some highlights and drawbacks.

Rooms

7.0

The rooms were clean and adequate, but the shower leaked and flooded the floor.

Service

6.0

The service was a mix of unhelpful regarding taxi booking but helpful with travel options. They took off the service charge, which was appreciated.

Location

8.0

The location was good for my needs and had convenient transport connections.

Dining

5.0

The dining experience was not impressive, with overpriced and average quality food.

Facilities

6.0

The hotel facilities were average.

Patrick

United Kingdom, November 2023

7.0/10

The hotel offers comfortable rooms with a good range of facilities, and the service is top-notch. Overall, a convenient and pleasant stay near Heathrow Airport.

Rooms

8.0

The room was a good size with essential amenities and a decent TV. The fridge and vault were convenient, and noise levels were surprisingly low for an airport hotel.

Service

7.0

The staff was very helpful and professional, especially when I had an issue with my credit card. However, some team members were not well-informed about the menu.

Location

7.0

The hotel is well-served by shuttle services to and from the airport, making it convenient for travelers. Access to Legoland and London is good, but getting there from the airport may be a bit tricky due to parking issues that can annoy shuttle drivers.

Dining

6.0

The dining experience was decent, although there were occasional lapses like food running out or staff not being familiar with certain drink requests.

Facilities

7.0

The facilities were adequate for a comfortable stay, offering standard services such as room service, dry cleaning, and housekeeping.

convenient location

tight rooms

Stan

United Kingdom, October 2023

5.8/10

The hotel had some drawbacks like no soap or milk for tea making facilities in the room, which seemed dusty and compact. However, the location was close to the airport, and the dining was standard but nice. The service was lacking with staff having little comprehension of English and being rude at times.

Rooms

5.0

The room I stayed in was quite compact and seemed like it hadn't been used in a while; it was covered in dust.

Service

5.0

The service was disappointing overall with staff struggling to communicate in English and showing rudeness.

Location

6.0

The hotel was close to the airport, but not as convenient for other areas. Pigeons and a bad smell were noticeable outside.

Dining

7.0

The dining experience was alright, with a limited selection but decent prices.

Facilities

5.0

Some facilities were lacking, and the overall value for money was questionable.

George

United States, October 2023

6.8/10

My stay at the hotel was mostly pleasant. The room I received was nice, but the noise from the nearby motorway was a bit bothersome, especially late at night. The service was a mix of helpful and rude encounters, depending on the staff members. The location was convenient for my purpose, close to the airport, but the constant traffic of delivery drivers was a bit unsettling. The dining was enjoyable, with good food but slightly pricey. The facilities were adequate, though there were some issues with errors in service.

Rooms

7.0

Despite the noise from the motorway, the room was comfortable and met my expectations for a 'priority' room.

Service

6.0

The staff were overall helpful, but some encounters were marred by rudeness, especially at the bar.

Location

6.0

The location was suitable for my needs, being close to the airport, though the constant flow of delivery drivers was a bit disruptive.

Dining

8.0

The dining experience was good, with a nice variety of food options, though a bit expensive at £15 per person.

Facilities

7.0

The hotel's facilities were decent, though there were some service errors that affected the experience.

Kevin

United States, September 2023

7.0/10

I had a pleasant stay at the hotel. The rooms were a good size, clean, and the bed was comfortable. The service was a bit lacking with some delays and insistence on cash payment. The location was convenient with easy access to rental car services and petrol stations. The dining was a bit pricey but good quality. Overall, a decent hotel but with some room for improvement.

Rooms

8.0

The room was a good size, clean, and the bed was comfortable.

Service

6.0

The service had some delays and insistence on cash payment but the staff were helpful.

Location

7.0

The location was convenient with easy access to rental car services and petrol stations.

Dining

7.0

The dining was a bit pricey but the quality was good.

Facilities

7.0

The hotel offered basic facilities for a comfortable stay.

Russell

United Kingdom, August 2023

8.0/10

The hotel offered a mixed experience, with clean and comfortable rooms but some issues with charges and room size. The staff were pleasant and accommodating, although there were concerns about parking. The dining options were satisfying but had noticeable price variations.

Rooms

7.0

I stayed in a tiny room that felt like an attic, but it was clean, and the beds were comfortable. I hope the staff addresses the issue I had with charges, even though I had already paid.

Service

8.0

The staff were pleasant and willing to take our order for a light snack. They were nice, and I would consider staying here again for an overnight stay before an early flight, despite the concerns about parking.

Location

9.0

The most attractive part of this hotel was its location, which was convenient to the airport and the hoppa bus services. I appreciated the quick check-in process and the proximity to essential amenities.

Dining

8.0

The dining experience was good; the food was filling and worth the £10 paid for it, although there was a noticeable price difference depending on when it was purchased.

Facilities

7.0